Posts by Jojo Hedaya

Your Data, Our Promise

The last few weeks have been tough and we’ve learned we need to come up with better ways to be transparent. There is nothing more important to us than our customers. So I’m working through this with our user community, our people internally and our business partners to find ways to be more…

We Can Do Better

Our users are the heart of our company and service. So it was heartbreaking to see that some of our users were upset to learn about how we monetize our free service. And while we try our best to be open about our business model, recent customer feedback tells me we weren’t explicit enough.…